Dear Valued Customers,
We are writing to inform you about an important update to our reservation policies for express transportation services. Effective immediately, all reservations for taxi rides with our company must be accompanied by payment at the time of booking, especially for trips exceeding 15 miles outside Albany.
This adjustment is designed to streamline our booking process and ensure that our services are efficiently managed to meet your needs. By requiring upfront payment for longer trips outside Albany, we can better guarantee your reserved taxi will be promptly available at the specified time and location.
We recognize that this change may necessitate some adjustment, but it is intended to enhance your overall experience with us by minimizing delays and ensuring availability for longer journeys.
Thank you for your understanding and continued support. For any questions or further assistance regarding this policy, please feel free to reach out to our customer service team .
Best Regards,
Express transportation Team
