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Valued Customers,
We hope this message finds you well. We are writing to inform you about some updates to our booking and payment policies at Express Transportation Management, aimed at enhancing our service efficiency and ensuring a seamless experience for all our customers.
Effective immediately, it is essential that all ride bookings are accompanied by payment to secure your reservation. This policy helps us manage our resources effectively and ensures that your transportation needs are met promptly and reliably. Reservations made without payment unfortunately cannot be guaranteed and may be subject to cancellation.
Additionally, for any ride requests extending beyond a 10-mile radius from our company base, we kindly request that the fare be paid in advance. This measure is in place to streamline our operations and maintain punctuality, benefiting both you and our drivers.
We understand the importance of reliable transportation, whether it’s for daily commutes, special events, or business travel. By adhering to these guidelines, we aim to continue providing you with the high-quality service that you expect and deserve from Express Transportation Management.
Should you have any questions or require assistance regarding these policies, please do not hesitate to reach out to our customer service team. We are here to ensure your transportation needs are met efficiently and with the utmost care.
Thank you for your continued trust and cooperation in choosing Express Transportation Management for your travel needs. We look forward to serving you with excellence.
Warm regards,
Express transportation management team
